Terms & Conditions

Read the following terms and conditions carefully as your use of services are subject to your acceptance of and compliance with the following terms and conditions


"Agreement" means the Terms and Conditions (T&C) contained herein under the organicoilessential.com brand name. It will also include references to this agreement as and when amended, notated, supplemented, varied or replaced.

“Website” means the “organicoilessential.com” owned and operated by Surajbala Exports Pvt. Ltd., which provides a venue to the users of organicoilessential.com to buy the products listed / displayed at organicoilessential.com.

"Affiliate" being a corporate entity, means any entity, which controls, is controlled by, or is under the common control of the Company and being an individual, means any entity, which is controlled by the Company.

“Customers/User/You” means and includes any Customer / Buyer / You (the person or any legal entity) who accept the offer for sale by organicoilessential.com by placing its order on this website.

“Product's” connotes the goods, services promoted / displayed on the website and offered for any use / sale.

By subscribing to or using any of our services, you agree that you have read, understood and are bound by the terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the terms, you must not subscribe to or use our services.

1. Our Introduction:

Our portal, www.organicoilessential.com is operated and owned by Surajbala Exports Pvt. Ltd., a partnership firm recognized by the corporate laws of India. Customer’s usage is governed by the acceptance of the terms and conditions of the firm.

2. Services:

We offer a variety of Online and Offline Office Solution Services to its customers. We enable customers to purchase OfficeZarurat products from its virtual mall. We believe customer satisfaction is the mantra to reach the pinnacle of success and as such, we deliver products ordered by customers on the website. However, it has to be noted that any transaction or service that a customer avails of, OfficeZarurat would entitle the customer for payment for the services offered./p>

3. Registration & Security:

OfficeZarurat entrusts the responsibility of maintaining the confidentiality of the password and account on the users. In this endeavor OfficeZarurat requires you to regularly notify us of any unauthorized use of your password, account or breach of security.

Once registered, you will be confirmed along with your user ID & password on your registered email address.

You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account.

You will notify organicoilessential.com of any unauthorised use of your password or account or any other breach of security

organicoilessential.com cannot and will not be held liable for any loss or damage arising due to non-compliance of above.

4. Code of Conduct

organicoilessential.com may review, edit, reject, refuse to post and/or delete any content in the sole judgment of the company.

You may not post or transmit content, if it in any way:

  • Involves transmission of 'junk mail', 'chain letters', or 'spamming';
  • Promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;
  • Is patently offensive to the online community with content that promotes obscenity, pedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual;
  • Promotes an illegal or unauthorised copy of another person's copyrighted work such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music file, providing or creating computer viruses;
  • Engages in commercial activity and/or sales without taking any prior written consent from organicoilessential.com, such as contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of 'virtual' items related to the sites;
  • Tries to gain unauthorised access or exceeds the scope of authorised access to the sites or to profiles, blogs, communities, account information, bulletins, or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;

Refers to any website or URL that, in the sole discretion of organicoilessential.com, contains material that is inappropriate, contains content that would be prohibited on the sites, or violates the letter or spirit of these terms and conditions.

Provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or contains video, photographs, or images of another person age 18 or older without his or her express written consent and permission or those of any minor (regardless of whether you have consent from the minor or his or her legal guardian).

  • Throughout this terms & conditions, the prior written consent given by organicoilessential.com means a communication coming from the company's legal department, specifically in response to your request, and specifically addressing the activity or conduct for which you seek authorisation;
  • interferes with another user's use and enjoyment of the sites or any other individual's user and enjoyment of similar services;

You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights.

5. Delivery & Shipment

Shipment/Delivery time of order processing starts from the day of receipt of the confirmed order placed with organicoilessential.com. Usually all orders are processed and shipped within 2-4 working days (excluding Saturday & Sunday), once payment is confirmed. However, certain categories of products have different lead-times for delivery due to the nature of the product. Do check the delivery timelines for each product while ordering. In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or shipping address) any extra cost towards re-delivery shall be claimed from the User placing the order.

organicoilessential.com shall not be liable for any delay / non-delivery of purchased goods in the event of flood, fire, wars, acts of God or any cause that is beyond the control of organicoilessential.com.

6. Limited User Policy:

OfficeZarurat does not encourage users to make changes to information or software that is obtained from the website. Replication of any data from the website is subject to prior permission of OfficeZarurat. It is necessary that any replication quotes OfficeZarurat as the main source of information.

7. User Conduct and Rules:

OfficeZarurat requires you to use the services of the website only to communicate information that is proper. OfficeZarurat however does not encourage you the violation of legal rights of others. We are against distribution, publishing or uploading inappropriate, unlawful topic. We also do not encourage the uploading of files containing software or material protected by intellectual property.

OfficeZarurat is extra careful of its secure functioning and as such is not in favor of users uploading corrupt or virus containing files, software or programs. We do not endorse the conducting of surveys or pyramid schemes, deleting author attributions, legal notices or proprietary designations of the origin of software/materials contained in an uploaded file and violating code of conduct/guidelines of a particular service or laws or regulations in force.

8. Products:

OfficeZarurat does not guarantee the perfect replication of the final product as ordered by the user. The products procured may not meet customer’s expectation down to its minute details.

In cases where you receive damage products notify our customer care within 3 working days of the delivery. Team OfficeZarurat, after a review of the product will send an email to you requesting a replacement. If the replaced order is also found to be in a bad shape then, Team OfficeZarurat after a review will cancel your order and arrange for replacement. It is the customer’s responsibility to ship back to Team OfficeZarurat. However, it has to be noted that the final decision of validating the status of the product condition is on Team OfficeZarurat.

9. Intellectual Property Rights:

organicoilessential.com owns all Intellectual Property Rights to and into the Website, including, all rights, title and interest to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets/ inventions (whether patentable or not),goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks.

All rights, including copyright, in this website are owned by or licensed to organicoilessential.com. Any use of this website or its content, including copying or storing it in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of organicoilessential.com. You may not modify, distribute or re-post anything on this website for any purpose.

The organicoilessential.com names and logos and all the related product(s) and service names, design marks and slogans are the trademarks or service marks of Surajbala Exports Pvt. Ltd.. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this website. Access to this website does not authorize anyone to use any name, logo or mark in any manner.

All the material on the website, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials (collectively, the "Contents") are intended solely for personal, non-commercial use. You may download or copy the content and other downloadable material displayed on the website for your personal use only.

The uploading and posting of content on to the Website for public viewing and use of your content by third party users, you grant a non-exclusive license for the use of the same.

10. User Warranty and Representation:

OfficeZarurat requires a guarantee from the user that he/she guarantees, warrants, and certifies that he/she is the sole owner of the content that is uploaded on the website. The content should not infringe upon any of the following rights. They are property rights, intellectual property rights and other rights of others.

The product(s) shall be subject to manufacturer's terms and conditions for warranty, service and maintenance, and company does not accept any responsibility for the same. The company also does not accept any responsibility for the usage of the product(s) by the user.

The user should also warrants that no action, suit, proceeding, or investigation has been instituted or threatened relating to the content, trademark, trade name service mark, copyright used by you in relation with the Services rendered by organicoilessential.com.

You agree to defend, indemnify and hold harmless organicoilessential.com, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to organicoilessential.com but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this user agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this user agreement.

11. Disclaimer of Warranties and Limitation of Liability:

OfficeZarurat does not warrant or makes representations regarding the data, accuracy and quality of any information, data, product or service. OfficeZarurat is not liable for any damages for the use or the inability to use services, unauthorized access or alteration of the user's transmissions or data, any other matter relating to the services, delay or inability to use the Website or related services and failure to provide services or information.

The material and/or data downloaded or otherwise obtained through the Website are done entirely at the user’s discretion and risk. The users are responsible for any damage to their computer systems/ loss of data from the download of such material and/or data.

organicoilessential.com holds no liability in respect of loss/ damage arising out of the decline of authorization for transactions, if the Cardholder exceeds the preset limit mutually agreed by with our bank.

12. Disclaimer Third Party Links:

organicoilessential.com is not responsible for the contents of any linked sites. The linked sites are not endorsed by Team OfficeZarurat. They exist only to enhance the usability of the website. Please verify the accuracy of the information provided before relying on any miscellaneous linked sites.

13. Indemnification:

If there is anything due the need for which arose from any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms, Team OfficeZarurat expects that you indemnify, defend and hold harmless organicoilessential.com from any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon)

14. Prices:

The prices for products are mentioned in the website and are incorporated into these Terms by reference. The prices are in Indian rupees otherwise stated separately. The prices, products and services are subject to change at Team OfficeZarurat’s discretion.

Any order placed for a product that is listed at an incorrect price may be cancelled. This shall be regardless of whether the order has been confirmed and/or payment levied. In the event the payment has been processed, the same shall be credited to your account and duly notified to you by email.

The discount code / cash back applied on an order have a limit of 1 code / coupon / cash back per order.

15. Payment

User can pay through various modes of payment:

  • Formal Purchase order & Cheque
  • Cash on Delivery

16. Termination of Services:

A breach of any of the terms may lead to your termination of your use of the website or any of its service. The termination of your association with organicoilessential.com will lead to Team OfficeZarurat deleting any content or material relating to your use at organicoilessential.com. OfficeZarurat will have no liability whatsoever to you or any third party for the same. Customers are liable to pay for the services/product already ordered till the time of Termination by the either party. You shall also be entitled to your royalty payments as per the User License Agreement that is legally deemed accrued to you.

17. Governing laws:

The Terms mentioned here are governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at New Delhi.

18. Report Abuse:

The users are solely responsible for all content uploaded on the website. The content are not reviewed by Team OfficeZarurat. Inappropriate content may however lead to the users being held legally liable. If you come across an abuse of a violation of these terms, please report to help@organicoilessential.com.

19. Law Applicable

This agreement shall be governed by, interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be in New Delhi.

20. Jurisdictional Issues/Sale in India Only

Unless otherwise specified, the material on organicoilessential.com is presented solely for the purpose of sale India. organicoilessential.com makes no representation of the materials that are appropriate or available for use in other locations/countries other than India. Those who choose to access this site from other locations/countries other than India do so on their own will and we is not responsible for supply of goods/refund for the goods ordered from other locations/countries other than India, compliance with local laws, if and to the extent local laws are applicable.

21. Guarantee of Products & Services

organicoilessential.com hereby disclaims any guarantee of the accuracy in terms of finish and appearance of the final product as ordered by the user. The quality of any products, services, information, or other material purchased or obtained by you through the website may not meet your expectations.

22. Modification of Terms & Condition

organicoilessential.com reserves the right to modify Terms & Condition as and when required. Users are required to check the terms and conditions at every visit. No notification will be communicated if there are editions in the terms and conditions.

23. Imitation of Liability

organicoilessential.com will not be responsible or liable for any special, incidental, indirect or consequential damages of any kind in connection with this agreement, even if we have been informed in advance.